Privacy and Policy

1. Important Information and Who We Are

Purpose of this Privacy Policy

This Privacy Policy provides details on how Hexcore collects, uses, and safeguards your personal data. This includes information provided through:

• Our website’s contact forms,
• Newsletters,
• Product or service inquiries, or
• Any other direct business communication.

This website is not intended for individuals under 18 years of age, and we do not knowingly collect data from children.

Controller

When we mention “Hexcore,” “we,” “us,” or “our” in this policy, we refer to the relevant Hexcore entity responsible for managing your data. For all website-related activities, Hexcoreanz PTY Ltd. is the controller.

Contact

If you have any questions or wish to exercise your privacy rights, please contact us:

• Email Address: info@hexcoreanz.com
• Postal Address: 10b/77 Munibung Rd, Cardiff NSW 2285

You have the right to file a complaint with your local regulatory authority. However, we encourage you to contact us first to address your concerns directly.

2. The Data We Collect About You

Personal Data

This refers to any information that can identify an individual. It does not include anonymized data.

We may collect, use, store, and transfer the following types of personal data:

• Identity Data: Name, company name, job title.
• Contact Data: Email, phone numbers, address.
• Financial Data: Payment information (e.g., bank details).
• Transaction Data: Details about payments and purchases.
• Technical Data: IP addresses, browser details, and usage information.
• Marketing Data: Preferences and communication records.

We do not collect sensitive data (e.g., health, political opinions, biometric data).

3. How We Collect Personal Data

We gather personal data through:

• Direct Interactions: Via forms, emails, or during business transactions.
• Automated Technologies: Using cookies and analytics tools when you use our website.
• Third-Party Sources: Such as public registries or service providers.

4. How We Use Your Personal Data

We use your data only when legally permitted:

• To fulfill contracts or respond to inquiries,
• For legitimate business interests,
• To comply with legal obligations,
• For direct marketing (with your consent).

Examples of how we use your data include:

• Managing orders and services,
• Improving user experiences on our website,
• Delivering tailored marketing content.

5. Sharing Your Personal Data

We may share your personal data with:

• Internal Teams: For administrative purposes.
• External Service Providers: Such as payment processors, IT support, or consultants.
• Regulatory Authorities: As required by law.

We ensure third parties respect the security of your data and adhere to legal obligations.

6. International Transfers

Some service providers may operate outside your home jurisdiction. When we transfer your data internationally, we implement safeguards (e.g., legal agreements) to ensure equivalent protection.

7. Data Security

Hexcore employs robust measures to protect your data against unauthorized access, loss, or misuse. These include technical safeguards, restricted access, and secure processing systems.

8. Data Retention

We retain your personal data only for as long as necessary for the purpose it was collected, including compliance with legal, tax, or regulatory requirements.

9. Your Legal Rights

You have the following rights under data protection laws:

• Access: Request a copy of your data.
• Correction: Update inaccurate data.
• Erasure: Request data deletion (under specific conditions).
• Restriction: Limit how we process your data.
• Objection: Opt-out of data processing for marketing purposes.
• Data Portability: Receive your data in a structured format.

To exercise these rights, contact us at info@hexcoreanz.com.

10. Changes to This Privacy Policy

Some service providers may operate outside your home jurisdiction. When we transfer your data internationally, we implement safeguards (e.g., legal agreements) to ensure equivalent protection.